Police Hot Lines


The National Police Service has for the first time in the history of policing in the country launched an Information Management System aimed at digitizing all Police records including the Occurrence Book, Personnel Management, Crime Management and Administrative Systems.

 In the next few months, the Police Service will be operating on a fully digitized platform thanks to the ongoing digitization of government services for efficient public service delivery.  The launch of the programe which was presided over by the Cabinet Secretary for Interior Dr. Fred Matiang’i at the Kilifi County Police headquarters was also graced by his ICT counterpart Joe Mucheru, Inspector General Joseph Boinnet among other senior government officials and top Police Commanders.

In his remarks, the Interior Cabinet Secretary noted that digitization of Police records and processes would ensure efficiency and transparency in the manner in which Police operations were conducted. Dr. Matiang’i specifically noted that disappearance of files and other Police records would be a thing of the past once the system was in place since all data would be secure in the system and available by the click of the mouse. He noted that a digitized system would ensure fairness and transparency especially in effecting transfers and promotions as well as track the progress of officers in their careers and family records.

The Cabinet Secretary for ICT in his remarks said that his ministry would digitize essential services within institutions in the criminal Justice System to facilitate ease of sharing information, especially criminal records between Police and Judiciary. This he said would eliminate the bureaucracies involved in tracing of files and tracking of cases.  Mr. Mucheru noted that under his stewardship, essential government services had been digitized across various government ministries and departments.

The Inspector general while welcoming the new development thanked the government for migrating policing services to a digital platform, saying that the Police would not be left behind as other sectors  were being automated. Mr. Boinnet further noted that in this day and age, technology was so much advanced that it would be queer to find individuals operating without mobile phones.

Local leaders who also attended the occasion lauded the move saying that it would go far in reducing the rate of crime in the society and encouraged Police Officers to embrace the technology. In this regard, the National Police Service kicked off a countrywide biometric registration exercise for all Police Officers to capture the details of each officer electronically. The exercise is envisaged to be complete by February 2019.

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